FREQUENTLY ASKED QUESTIONS


Please read the FAQ before sending us a message.

We can refer you to the (very short) How-To video for this one: CLICK HERE

Scratchy’s come packaged with an etching tool that you can use to create your designs. It’s similar to a tooth pick but a little larger.


Simply place the custom-fitted transparent sticker on your design to lock them in. This will prevent any further scratching and water resistant. **Be careful when placing your transparent stickers over your designs. It’s important to do it right the first time or risk messing up your master piece** 🙂


Not yet. But we’re working on it!


Definitely.


There will be some jealousy here, of course. But then you’ll smooth them over with your charm and it’ll be all good.


Submit your questions on this page and we’ll get back to you as soon as possible! 


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