Refund/Exchange Policy

Free Returns: We stand behind our products and believe in customer satisfaction and service, so with all domestic web or telesales returns we offer free return shipping. If you are not 100% satisfied with your product, you can return or exchange your order within 30 days from the date of receipt.

To request a return or exchange for your purchase, please fill out the brief form below and click submit. Please note it may take up to 24-48 hours for Scratchy’s to process your return/exchange.

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